Payment Methods
Table of Contents
Accepted Payment Methods
SELLER BOXES accepts the following payment methods to ensure convenient and secure transactions:
- Credit Cards: Visa, Mastercard, American Express, Discover
- Debit Cards: Major debit cards with Visa or Mastercard logo
- PayPal: Secure payment through your PayPal account
- Bank Transfer: Direct bank transfers for enterprise and wholesale accounts
- Cryptocurrency: Bitcoin and Ethereum (available for select services)
Additional payment methods may be added from time to time. We will notify you of any new payment options through our website or email communications.
Payment Processing
All payments are processed through secure, PCI-compliant payment gateways. We partner with industry-leading payment processors to ensure the highest level of security for your financial information.
We do not store your full credit card information on our servers. Payment information is encrypted using SSL technology and processed by trusted third-party payment processors who maintain the highest standards of data security.
Pricing and Billing
- All prices are listed in United States Dollars (USD) unless otherwise specified
- Prices are subject to change at any time with prior notice to customers
- For subscription services, billing occurs on a recurring basis (monthly, quarterly, or annually as selected)
- You will receive an invoice via email for each transaction
- Applicable taxes, duties, and shipping fees will be calculated and added at checkout
Recurring Payments and Subscriptions
For subscription-based services:
- Your payment method will be charged automatically at the start of each billing cycle
- You will receive a reminder email before each billing date
- You can cancel recurring payments at any time through your account settings or by contacting customer support
- Cancellation must be made at least 24 hours before the next billing date to avoid charges for the next cycle
- No refunds will be provided for partial billing periods
Payment Authorization
By providing payment information, you authorize SELLER BOXES to charge your payment method for all fees and charges incurred in connection with your use of our services.
You represent and warrant that:
- You have the legal right to use the payment method provided
- The information you provide is true, correct, and complete
- You will maintain and update your payment information to keep it current and valid
- You authorize us to obtain updated payment information from your financial institution
Failed Payments
If a payment fails or is declined for any reason:
- We will notify you immediately via email
- We may attempt to process the payment again within the next few days
- Your service access may be suspended until payment is successfully processed
- Late fees of up to $25 may apply for overdue payments on enterprise accounts
- Continued payment failure may result in account termination
You are responsible for ensuring that your payment method has sufficient funds and is kept up to date.
Refund Policy
Our refund policy varies depending on the type of service or product:
- Digital Services: Generally non-refundable once access has been granted or service has been rendered
- Physical Products: May be returned within 30 days of receipt if unused and in original condition
- Subscription Services: Refunds are handled on a case-by-case basis; contact support for assistance
- Custom Orders: Non-refundable once production has begun
All refund requests must be submitted in writing to support@sellerboxes.com within 30 days of the original purchase date.
Currency and Exchange Rates
Prices are displayed and charged in United States Dollars (USD). For international customers:
- Your bank or payment provider will handle currency conversion
- Exchange rates are determined by your financial institution, not by SELLER BOXES
- Additional fees may be charged by your bank for international transactions
- Currency conversion rates may fluctuate between the time of purchase and settlement
Payment Security
We employ industry-standard security measures to protect your payment information:
- SSL Encryption: All payment transactions are encrypted using 256-bit SSL technology
- PCI DSS Compliance: Our payment processes comply with Payment Card Industry Data Security Standards
- Fraud Detection: Advanced fraud detection and prevention systems monitor all transactions
- Regular Security Audits: We conduct regular security assessments and penetration testing
- Tokenization: Credit card information is tokenized and never stored in plain text
Disputes and Chargebacks
If you have concerns about a charge or transaction:
- Contact us first at support@sellerboxes.com before initiating a chargeback
- We will work with you to resolve the issue promptly and fairly
- Most disputes can be resolved within 3-5 business days
Please note that initiating a chargeback without contacting us first may result in:
- Immediate suspension of your account pending investigation
- Additional fees to cover chargeback processing costs
- Potential termination of service for fraudulent chargebacks
Taxes and Fees
You are responsible for paying all applicable taxes, duties, and government fees associated with your purchase. This includes but is not limited to:
- Sales tax, VAT, or GST as required by your jurisdiction
- Import duties and customs fees for international shipments
- Any additional fees imposed by your payment provider or financial institution
SELLER BOXES will collect and remit taxes as required by law. Tax amounts will be calculated and displayed at checkout before you complete your purchase.